FAQ

How do I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

Can I change or cancel my order?
Orders can only be changed or canceled within 2 hours of placing them. Please contact us immediately at info@zenithfitz.com if you need assistance.

Shipping & Delivery
Do you offer free shipping?
Yes! We offer free shipping worldwide — no minimum purchase required.

Which countries do you ship to?
We ship to all major countries including Italy, France, United Kingdom, United States, and many more.

How long does shipping take?
4–8 business days

Will I get a tracking number?
Absolutely. Once your order is shipped, you will receive a tracking number via email.

Payment
What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and more — all processed securely.

Is my payment information secure?
Yes, all payments are encrypted and securely processed. Your personal and financial data is protected.

Returns & Refunds
What is your return policy?
You can return unused items within 30 days of delivery. Items must be in original condition and packaging.

How do I initiate a return?
Please email us at info@zenithfitz.com with your order number and reason for return. We'll guide you through the process.

When will I receive my refund?
refunds are processed within 7 business days after we receive and inspect your returned item.

Customer Support:

Business Address: Via Nino Bixio 6, 31038 Paese Treviso, Italy

Email: info@zenithfitz.com

Phone: +39 344 665 1496